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If you don’t buy the equipment outright, Vivint requires either a four or five year contract — a long time to commit, especially given that you only have three days from the date of install to cancel. Afterwards, you’ll have to pay out the remainder of your contract. If you may be moving in the near future, it’ll cost you $99 to take the system with you. You could alternatively renew your contract, but then you’d be locked in for even longer. Vivint will waive any cancellation fees for extenuating circumstances like death, military circumstances, bankruptcy, or a move to assisted living. Still, it’s best to be intentional if you decide on Vivint. ADT doesn’t have the strongest customer service reputation among the companies we considered, racking up more than 3,000 complaints on its Better Business Bureau page. While we chalked most of this up to the fact that ADT has several million more customers than its competitors, our tester began his call with low expectations. He was pleasantly surprised, saying, “My needs drove the conversation. And once I finally had the quote, he explained the purpose behind each device I was receiving and what the installation might entail. He took extra time to help me weigh whether I needed home automation or not — and I’m almost positive it wasn’t scripted.

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All CVS stores have been equipped, at a minimum, with atactile device at both the front check out counter and the pharmacy counterto ensure that customers unable to use a flat screen keypad do not have toprovide their PIN to a store employee. The company is also training itsstore employees to provide appropriate interaction with visually impairedcustomers regarding the use of the new tactile devices. "Without tactile keys, blind and visually impaired people have no choice butto share their PINs with strangers," explained Melanie Brunson, executivedirector of the American Council of the Blind. "Today's announcement, andthe collaboration that led to it, demonstrates CVS/pharmacy's ongoingcommitment to its blind and visually impaired customers. " Web Site Access The initiative includes CVS/pharmacy's commitment to ensure that its onlinepharmacy, , is accessible to persons witha wide range of disabilities, including blind computer users who use ascreen reader or magnification technology on their computers and those whorely on a keyboard instead of a mouse. CVS. com will implement theseenhancements by the end of 2009. "An accessible web site is crucial if people with vision loss are to obtaingoods, services and information on an equal footing," said Paul Schroeder,vice president, programs and policy group of the American Foundation for theBlind. "We appreciate CVS/pharmacy's commitment to ensure that CVS. com isusable by the broadest range of online consumers, including those who havedisabilities. " About CVS/pharmacy CVS/pharmacy, the retail division of CVS Caremark Corporation NYSE: CVS,is America's largest retail pharmacy with more than 6,900 CVS/pharmacy andLongs Drugs store locations.

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